In a bold move by one of the country's largest Satellite Navigation product companies, Tim-Tim, 40 UK workers are to be laid off from plants where the Sat-Nav units are manufactured. Tim-Tim have announced plans to instead replace all the inner workings of the Sat-Nav products with simple mobile-phone interfaces that connect the driver to a highly-skilled, highly-motivated Indian Call Centre Personnel.
"It's an awesome prospect for our sales," commented Tim Timmons, CEO of Tim-Tim. "We get the cheap loveliness of call centre staff in India, whilst the customer loses none of the brilliant way-finding capability in the Tim-Tim unit."
And the problem with communicating one's whereabouts with staff in India?
"I've got to communicate ... to someone who doesn't even sprechen sie f**king english?"
- Bob Rickett, Disgruntled customer
"Oh, they're fully versed on the entire A-Z of Great Britain. Like London cabbies learn their way around every street in London, our Indians know every street, road, junction, church and pub in the entire of the British Isles. The Indian people: quite remarkable. Much cleverer than your UK inhabitant. And much cheaper. Did I mention that?"
Customers have already been sounding off about the idea in some of the larger auto-forums on the internet. One disgruntled salesman, Bob Rickett, said:
"I can't believe it, it's such a bloody silly idea. First off, when I'm lost, I don't know where I am and yet I've got to communicate this to someone who doesn't even sprechen sie f**king english? You, sir, are having a laugh."
Shares in Tim-Tim dipped to just below 0.2p per share this morning and are expected to dip into the decimal points of pence, later this afternoon.
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